Full-Service Chronic Care Management
Better care between visits.
Better revenue for your practice.
Houston-born and built through the TMXC Digital Health Accelerator, Assurance is a full-service CCM and PCM partner for specialty clinics and primary care. Nearly a hundred certified clinicians do the monthly work. You bill Medicare. You only pay us on paid claims. There is no upfront cost. In your market we also connect PCPs and specialists so care between visits is coordinated — not siloed.
Nearly a hundred
Certified clinicians on staff
400 vs. 47
CCM patients per staff member, vs. national average
What We Do
CCM, PCM, and a coordinated local network.
Built for specialty clinics and primary care: monthly care management, Principal Care Management on shared patients, and a locality network that keeps referrals and records in the same neighborhood.
For Specialty Clinics & Primary Care
- New recurring CCM and PCM revenue with no upfront cost — you only pay on collected claims
- Meaningful clinic profit on each paid patient, every month, at 2026 rates
- Pharmacist-led reviews and CMS-compliant documentation for CCM (99490, 99439, 99487, 99489) and PCM (99424, 99425, 99426, 99427)
- Reports drop into your EMR — including Athenahealth, eClinicalWorks, and NextGen — with CPT and ICD-10 codes ready to bill
For Patients
- A bilingual team and a dedicated coordinator — phone check-ins between visits
- Holistic medication review: prescriptions, OTCs, supplements, and interaction screening
- Diabetes support, nutrition counseling, mental-health screening, sleep education, and a QUIT nicotine program
- Help with transportation, co-pay assistance, diabetic supplies, and other social services
- HIPAA-compliant care in addition to regular office visits — questions: 888.990.4045
Why Assurance Is Different
Software alone doesn’t save you time, make you more money, or make your patients happier.
Most CCM vendors sell a platform — or staff a call center that drops a basic 99490 — and leave the rest to your team. Assurance built the software and staffed it with nearly a hundred certified clinicians so specialty and primary-care practices can deliver CMS-aligned CCM and PCM without adding headcount.
Pharmacists, technicians, dietitians, nurses, and social-support workers engage your patients, write the monthly clinical report, and coordinate across the PCP and the specialist. You bill the time. We carry the delivery work. You only pay on paid claims.
01
Pharmacist-Led Medication Review
Every regimen is screened for drug-to-drug, drug-to-food, drug-to-alcohol, and drug-to-OTC interactions, including vitamins and herbal supplements.
02
An Extensive Interaction Database
We leverage an exclusive license to our Australian partner’s medication review database — built on 20 years of clinical history.
03
A Real Clinical Team, Not a Call Center
Nearly a hundred certified clinicians (pharmacists, technicians, dietitians, nurses, and social-support workers) who know your patients — and advocate for them.
04
CCM and PCM, Not Just a Basic Code
We support standard and complex CCM and Principal Care Management on shared specialist–PCP patients.
05
Built to Scale With You
We serve patients every month across specialty and primary-care partners — without adding to your headcount.
How the Partnership Works
A simple monthly workflow, tailored to your clinic.
You only pay for patients you collect on. No paid claim, no invoice. No upfront cost.
1
Identify & Enroll
We review your weekly schedule, flag eligible patients, and your team captures consent with our tailored packet. Many clinics choose to house a Patient Coordinator in their practice — a billable Medical Assistant whom Assurance pays to identify, capture consent, and enroll eligible patients into our program.
2
Assurance Delivers Care
Our team contacts the patient, completes monthly clinical work, and finalizes a medication and time report with CPT and ICD-10 codes.
3
Practice Bills & Collects
We upload the report to your EMR. You close the note, send it to billing, and collect as usual.
4
Reconcile Paid Claims
We invoice only paid CCM claims, unenroll ineligible patients, and re-engage inactive ones with your clinic.
Assurance carries the delivery cost and risk — not your practice.
Us vs. an Existing CCM Vendor
Proven results when practices switch.
When a multi-provider practice switched its existing CCM program to Assurance, it saw roughly twice the revenue per paid patient compared with its prior vendor, higher profit per patient, stronger collection rates, and far more complex-care services captured — all with less staff effort.
PCP–Specialty Network
Coordinated care in your area — not another disconnected vendor.
When a specialty clinic and a nearby primary-care practice both work with Assurance, the patient keeps one living record. Referrals stay local.
Your locality
A network, not a cold list
We start with the specialists and PCPs who already share patients in your market — the names already on the medication list. That is how care stays in the neighborhood, and how the monthly work actually reaches both offices.
We help coordinate care between specialty and primary-care practices, and both practices can bill either PCM or CCM. Assurance runs the monthly work for both sides.
FAQ
Frequently asked questions.
For Practices
How many staff members do I need to run CCM with Assurance?
On average, one Assurance client staff member can support about 400 CCM patients per month, versus a national average of 47 when CCM is run in-house. You do not hire for this. We identify eligibles, enroll, deliver monthly care, and write the note. Your team reviews and bills.
Do you integrate with my EMR?
AssuranceMM makes it easy to get the comprehensive, automatic CCM documentation from Assurance into your EMR so you don’t have to do any double documentation. We have a variety of solutions to help clients do this, including solutions for popular EMRs such as Athenahealth, E-Clinical Works, and NextGen.
Will my patients have to pay a co-pay?
Standard Medicare cost-sharing applies to CCM and PCM, though most Medicare patients carry a supplemental plan that covers co-pays. Even patients who do pay tend to stay enrolled — they value the proactive support.
Do you offer Principal Care Management (PCM)?
Yes. PCM is how we coordinate a shared patient between a specialist and a PCP in the same month.
We already have a CCM vendor. Why switch?
Most vendors sell software or a thin monthly call that supports a basic 99490. When a multi-provider practice switched its existing CCM program to Assurance, it saw roughly twice the revenue per paid patient, higher profit per patient, and stronger collection rates — with less staff effort. You can start with a slice of the panel and compare.
For Patients
What is Chronic Care Management (CCM)?
CCM is a Medicare program for people with two or more chronic conditions — including chronic pain, arthritis, diabetes, and high blood pressure. Eligible patients receive at least 20 minutes of non-face-to-face care each month, including medication review and a direct line to our bilingual clinical team.
Why did I get a call or letter from Assurance?
Your healthcare provider identified you as eligible for care management based on your health profile. These services are offered by phone or mail, in addition to your regular office visits, and are fully HIPAA-compliant.
Why should I participate?
CCM has been shown to reduce emergency visits and hospitalizations by catching health concerns earlier — when they’re easier to treat, or prevent altogether.
What Our Partners Say
Trusted by the practices we work with.
“
AMM delivered what they promised: a CCM program that works as an extension of my practice, improves patient satisfaction, decreases medication errors, and increases practice revenue while decreasing overall healthcare costs. It’s a win-win for everyone.
Michael S. — Comprehensive Medication Review
“
Assurance has been providing Chronic Care Management for our practice for 6 months. They reduce our risk, improve our customer service, and help our patients — it’s as simple as that. They act as an extension of our medical practice, which is amazing.
Mike L. — The Sprintz Center
Get In Touch
Ready to talk?
Tell us about your specialty clinic or primary-care practice and we will walk through workflow, CCM and PCM, the locality network in your area, 2026 rates, and typical clinic profit per paid patient — with no upfront cost.
(512) 750-6862
Duane Galligher, COO
hello@assurancemedicationmanagement.com
General & investor inquiries
Houston, TX
Born from the TMXC Digital Health Accelerator
We’ll respond within one business day.