Full-Service Chronic Care Management
Better care between visits.
Better revenue for your practice.
Houston-born and built through the TMXC Digital Health Accelerator, Assurance is a full-service CCM and PCM partner for pain clinics and primary care. More than 60 bilingual clinicians do the monthly work. You bill Medicare. You only pay us on paid claims. There is no upfront cost. In your market we also connect PCPs and specialists so care between visits is coordinated — not siloed.
3,000+
Patients Served / Mo.
60+
Multidisciplinary clinicians on staff
$43–$70
Typical clinic profit per paid patient / month
400 vs. 47
CCM patients per staff member, vs. national average
$0
Upfront cost to your practice
What We Do
CCM, PCM, and a coordinated local network.
Built for pain clinics and primary care: monthly care management, Principal Care Management on shared patients, and a locality network that keeps referrals and records in the same neighborhood.
For Pain Clinics & Primary Care
- New recurring CCM and PCM revenue with no upfront cost — you only pay on collected claims
- Typical clinic profit of about $43–$70 per paid patient per month at 2026 rates
- Pharmacist-led reviews and CMS-compliant documentation for CCM (99490, 99439, 99487, 99489) and PCM (99424, 99425, 99426, 99427)
- Clear billing split: the specialist keeps CCM on current patients; the PCP bills PCM on those shared lives and CCM on their own panel
- Reports drop into your EMR — including Athenahealth, eClinicalWorks, and NextGen — with CPT and ICD-10 codes ready to bill
For Patients
- A bilingual team and a dedicated coordinator — phone check-ins between visits
- Holistic medication review: prescriptions, OTCs, supplements, and interaction screening
- Diabetes support, nutrition counseling, mental-health screening, sleep education, and a QUIT nicotine program
- Help with transportation, co-pay assistance, diabetic supplies, and other social services
- HIPAA-compliant care in addition to regular office visits — questions: 888.990.4045
Why Assurance Is Different
Software alone doesn’t save you time, make you more money, or make your patients happier.
Most CCM vendors sell a platform — or staff a call center that drops a basic 99490 — and leave the rest to your team. Assurance built the software and staffed it with more than 60 bilingual clinicians so pain and primary-care practices can deliver CMS-aligned CCM and PCM without adding headcount.
Pharmacists, technicians, dietitians, nurses, and social-support workers engage your patients, write the monthly clinical report, and coordinate across the PCP and the specialist. You bill the time. We carry the delivery work. You only pay on paid claims.
01
Pharmacist-Led Medication Review
Every regimen is screened for drug-to-drug, drug-to-food, drug-to-alcohol, and drug-to-OTC interactions, including vitamins and herbal supplements.
02
An Extensive Interaction Database
We leverage an exclusive license to our Australian partner’s medication review database — built on 20 years of clinical history.
03
A Real Clinical Team, Not a Call Center
60+ bilingual pharmacists, technicians, dietitians, nurses, and social-support workers who know your patients — and advocate for them.
04
CCM and PCM, Not Just a Basic Code
We support standard and complex CCM and Principal Care Management on shared specialist–PCP patients — so both practices can bill a legitimate claim in the same month on a coordinated record.
05
Built to Scale With You
More than 3,000 patients served each month across pain and primary-care partners — without adding to your headcount.
How the Partnership Works
A simple monthly workflow, tailored to your clinic.
You only pay for patients you collect on. No paid claim, no invoice. No upfront cost.
1
Identify & Enroll
We review your weekly schedule, flag eligible patients, and your team captures consent with our tailored packet. Many clinics choose to house a Patient Coordinator in their practice — a billable Medical Assistant whom Assurance pays to identify, capture consent, and enroll eligible patients into our program.
2
Assurance Delivers Care
Our team contacts the patient, completes monthly clinical work, and finalizes a medication and time report with CPT and ICD-10 codes.
3
Practice Bills & Collects
We upload the report to your EMR. You close the note, send it to billing, and collect as usual.
4
Reconcile Paid Claims
We invoice only paid CCM claims, unenroll ineligible patients, and re-engage inactive ones with your clinic.
Assurance carries the delivery cost and risk — not your practice.
Us vs. an Existing CCM Vendor
We replaced an incumbent CCM program. The clinic made more, on fewer claims.
A primary-care practice already had a CCM vendor. Assurance took over the same work. In 10 months we generated more profit than the prior vendor had in 13 months — higher revenue, lower expense, and a 3.8× monthly profit run-rate.
| Total Claims | Total Revenue | Total Expense | Total Profit | Months | |
|---|---|---|---|---|---|
| Prior CCM vendor | 2,791 | $163,198 | $133,205 | $29,993 | 13 |
| Assurance | 1,780 | $184,937 | $97,642 | $87,295 | 10 |
Same clinic, same kind of patients. The prior vendor produced $30K of profit across 13 months. Assurance produced $87K in 10 months — and handled 1,000+ fewer claims.
3.8x
Higher monthly profit run-rate after the clinic moved from the incumbent vendor to Assurance.
PCP–Specialty Network
Coordinated care in your area — not another disconnected vendor.
When a pain clinic and a nearby primary-care practice both work with Assurance, the patient keeps one living record. Referrals stay local. Both practices can bill in the same month without stepping on each other’s codes.
Pain / specialty clinic
Keeps CCM on current patients
The specialist does not give up the panel. Monthly CCM stays with the clinic that already manages those lives. When a PCP partner refers a new pain patient, the specialist can bill PCM on that focused condition.
Primary care
Bills PCM on shared lives — CCM on their own
On patients already in the specialist’s CCM program, the PCP bills Principal Care Management. On the rest of the PCP panel, the PCP bills CCM. One coordinated record. Two legitimate claims. No double-counted minutes.
Your locality
A network, not a cold list
We start with the specialists and PCPs who already share patients in your market — the names already on the medication list. That is how care stays in the neighborhood, and how the monthly work actually reaches both offices.
CMS allows CCM and PCM by different practitioners in the same calendar month when the care plans are distinct and time is not double-counted. Assurance runs the monthly work for both sides.
FAQ
Frequently asked questions.
For Practices
How many staff members do I need to run CCM with Assurance?
On average, one Assurance client staff member can support about 400 CCM patients per month, versus a national average of 47 when CCM is run in-house. You do not hire for this. We identify eligibles, enroll, deliver monthly care, and write the note. Your team reviews and bills.
Do you integrate with my EMR?
AssuranceMM makes it easy to get the comprehensive, automatic CCM documentation from Assurance into your EMR so you don’t have to do any double documentation. We have a variety of solutions to help clients do this, including solutions for popular EMRs such as Athenahealth, E-Clinical Works, and NextGen.
Will my patients have to pay a co-pay?
Standard Medicare cost-sharing applies to CCM and PCM, though most Medicare patients carry a supplemental plan that covers co-pays. Even patients who do pay tend to stay enrolled — they value the proactive support.
Do you offer Principal Care Management (PCM)?
Yes. PCM is how we coordinate a shared patient between a specialist and a PCP in the same month. The specialist keeps CCM on current patients. The PCP bills PCM on those overlapping lives and CCM on their own panel. We write both notes so minutes and care plans stay distinct.
We already have a CCM vendor. Why switch?
Most vendors sell software or a thin monthly call that supports a basic 99490. In a head-to-head takeover of an existing primary-care CCM program, Assurance produced $87K of clinic profit in 10 months versus $30K in the prior 13 months — more revenue, lower expense, fewer claims. You can start with a slice of the panel and compare.
For Patients
What is Chronic Care Management (CCM)?
CCM is a Medicare program for people with two or more chronic conditions — including chronic pain, arthritis, diabetes, and high blood pressure. Eligible patients receive at least 20 minutes of non-face-to-face care each month, including medication review and a direct line to our bilingual clinical team.
Why did I get a call or letter from Assurance?
Your healthcare provider identified you as eligible for care management based on your health profile. These services are offered by phone or mail, in addition to your regular office visits, and are fully HIPAA-compliant.
Why should I participate?
CCM has been shown to reduce emergency visits and hospitalizations by catching health concerns earlier — when they’re easier to treat, or prevent altogether.
What Our Partners Say
Trusted by the practices we work with.
“
AMM delivered what they promised: a CCM program that works as an extension of my practice, improves patient satisfaction, decreases medication errors, and increases practice revenue while decreasing overall healthcare costs. It’s a win-win for everyone.
Michael S. — Comprehensive Medication Review
“
Assurance has been providing Chronic Care Management for our practice for 6 months. They reduce our risk, improve our customer service, and help our patients — it’s as simple as that. They act as an extension of our medical practice, which is amazing.
Mike L. — The Sprintz Center
Get In Touch
Ready to talk?
Tell us about your pain clinic or primary-care practice and we will walk through workflow, CCM and PCM, the locality network in your area, 2026 rates, and typical clinic profit per paid patient — with no upfront cost.
(512) 750-6862
Duane Galligher, COO
hello@assurancemedicationmanagement.com
General & investor inquiries
Houston, TX
Born from the TMXC Digital Health Accelerator
We’ll respond within one business day.